Computer Assisted Ordering Technician

Defense Commissary Agency•West Point, NY

1d•Onsite

About The Position

Computer Assisted Ordering Technicians maintain accurate perpetual balance-on-hand (BOH) inventory levels to determine appropriate ordering quantities and ensure products are available for patrons. Specific assignments vary by store and management requirements. The role uses a Computer Assisted Ordering (CAO) system and radio-frequency handheld terminals to collect and update inventory data, monitor stock, and support ordering. The position also involves reviewing shelf, display, storage, and warehouse stock; conducting inventory audits; and communicating with management and distributor or vendor stocking representatives. The position requires prolonged standing, bending, lifting, carrying, and reaching while searching for stock and replenishing shelves. Employees must handle items weighing up to 40 pounds independently and occasionally handle heavier items with assistance. Occasional overtime may be required. The position is not eligible for telework or remote work.

Requirements

Meet the Office of Personnel Management qualifications for series 1101 and any additional announcement requirements by the closing date.
Qualify through one year of specialized experience equivalent to at least the GS-4 grade level, such as using handheld terminals to update and adjust inventory, ensuring optimal shelf-space allocation, ordering products, or maintaining perpetual inventory; alternatively, qualify through the specified education or a combination of education and experience.
When using education to qualify, provide required transcripts or other supporting documentation.
Be a U.S. citizen or national.
Meet the minimum age requirement; the general minimum age is 18, with limited circumstances in which applicants under 18 may be eligible.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
Meet the stated physical requirements: stand, bend, lift, carry, and reach for prolonged periods, and lift, push, pull, carry, and handle items up to 40 pounds independently and occasionally over 40 pounds with assistance.
Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
Meet any identity, employment eligibility, suitability, or fitness verification requirements, including fingerprinting if required.
Meet the time-after-competitive-appointment requirement if applicable to current federal civilian employees: at least 90 days of federal civilian service since selection through a competitive examination register or direct hire authority.
Demonstrate attention to detail, flexibility, integrity and honesty, reading comprehension, and reasoning through the application assessment.
Provide a resume that describes relevant qualifications and identifies the work schedule as part-time with hours listed, full-time, or 40 hours per week.
Complete required onboarding and use direct deposit for pay.

Responsibilities

Maintain current and accurate data in the Computer Assisted Ordering (CAO) system so optimal order quantities can be calculated to meet customer demand.
Use radio-frequency handheld terminals to gather data for updating and adjusting inventory.
Record and update balance-on-hand (BOH) data, maintain perpetual inventory, and audit credits.
Conduct daily inventory audits of out-of-stock and overwrite items.
Evaluate stock levels in all CAO categories daily by physically reviewing storage and display shelves, shippers, and the warehouse.
Interface with all levels of management and work directly with commercial distributor or vendor stocking representatives on issues affecting CAO.