Computer Assisted Ordering Technician

Defense Commissary Agency • Kaneohe, HI

3d • Onsite

About The Position

The Computer Assisted Ordering Technician maintains accurate perpetual inventory balance-on-hand (BOH) levels in a Defense Commissary Agency (DeCA) facility. Accurate inventory data supports calculation of optimum order quantities and helps ensure product availability for patrons. The technician maintains current data in the Computer Assisted Ordering (CAO) system, uses radio-frequency hand-held terminals to collect and update inventory information, and evaluates stock levels by reviewing storage and display locations, shippers, and the warehouse. The position involves working in a warehouse that may be drafty and noisy, and may require work in freezer and chill boxes with extreme temperatures. Protective clothing, including freezer gear, is provided. Physical tasks include prolonged standing, bending, lifting, carrying, and reaching while locating and replenishing stock. Items weighing up to 40 pounds must be lifted without assistance; heavier items may sometimes be lifted with assistance. Occasional overtime may be required. The position is not eligible for telework or remote work.

Requirements

• Meet the qualifications for the Office of Personnel Management 1101 series and the announcement requirements by the closing date.
• Qualify through one year of specialized experience equivalent to at least the GS-4 grade level, such as using handheld terminals to update and adjust inventory, ensuring optimal shelf-space allocation, ordering product, or maintaining perpetual inventory; or four full years of successfully completed education above high school at an accredited institution; or an acceptable combination of experience and education.
• Be a U.S. citizen or national and meet the minimum age requirement, generally 18 years.
• Males born after December 31, 1959, must be registered with or exempt from Selective Service.
• Pass identity and employment eligibility verification through E-Verify and receive a favorable suitability or fitness determination following a background investigation; new federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• Meet the physical requirements, including prolonged standing, bending, lifting, carrying, and reaching; lift items up to 40 pounds without assistance and sometimes heavier items with assistance.
• Complete the required USA Hire Competency Based Assessment within 48 hours after the announcement closes if instructed.
• Provide transcripts or other supporting education documentation when relying on education to qualify.
• Accept direct deposit of pay; appointment may include a probationary or trial period.
• Complete the online onboarding process if selected.

Responsibilities

• Maintain current and accurate data in the Computer Assisted Ordering (CAO) system to support optimal order quantities and customer demand.
• Use radio-frequency hand-held terminals to gather data needed to update and adjust inventory.
• Record and update balance-on-hand (BOH) data, maintain perpetual inventory, and audit credits.
• Perform daily inventory audits of out-of-stock and overwrite items.
• Evaluate stock levels in all CAO categories daily by physically reviewing storage and display shelf locations, shippers, and the warehouse.
• Coordinate with management at all levels and address CAO-related issues directly with commercial distributor and vendor stocking representatives.

Benefits

• Federal employee benefits package; specific benefits depend on position type and are available from the hiring agency.
• Nonforeign area Cost of Living Allowance (COLA), exempt from federal income tax.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed