Computer Assisted Ordering Technician

Defense Commissary Agency•Eielson AFB, AK
•Onsite

About The Position

The Computer Assisted Ordering Technician maintains accurate perpetual inventory balance-on-hand (BOH) levels to determine optimal order quantities and ensure product availability for patrons at a Defense Commissary Agency (DeCA) facility. The role uses radio-frequency handheld terminals to collect inventory data, updates and adjusts the CAO system, audits inventory and credits, and reviews stock locations to evaluate product levels. The work may take place in a drafty, noisy warehouse and in freezer or chill areas, where protective clothing and precautions around material-handling equipment are required. This position is not eligible for telework or remote work.

Requirements

  • Meet the Office of Personnel Management qualifications for series 1101 by the announcement closing date.
  • Qualify through one year of specialized experience equivalent to at least the GS-4 grade level, four full years of successfully completed education above high school at an accredited institution, or a combination of qualifying experience and education.
  • Qualifying experience may include using handheld terminals to gather data to update or adjust inventory; ensuring optimal shelf-space allocation for available stock; ordering products; or maintaining perpetual inventory.
  • Be a U.S. citizen or national and meet the applicable minimum age requirement.
  • Males born after December 31, 1959, must be registered with or exempt from Selective Service.
  • Pass identity and employment eligibility verification through E-Verify and receive a favorable suitability or fitness outcome following a background investigation; new federal employees will be fingerprinted.
  • Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
  • Meet the physical requirements, including extended periods of standing, bending, lifting, carrying, and reaching while searching for stock and replenishing shelves.
  • Lift items weighing up to 40 pounds without assistance and sometimes heavier items with assistance.
  • Complete the required USA Hire Competency Based Assessment within 48 hours after the announcement closes, if instructed to take it.
  • Provide transcripts or other education documentation when relying on education to qualify.
  • Meet the position competencies, including attention to detail, flexibility, integrity/honesty, reading comprehension, and reasoning.
  • Complete the required online onboarding process if selected.
  • Provide a resume that describes relevant qualifications and specifies the number of hours worked per week.

Responsibilities

  • Maintain the Computer Assisted Ordering (CAO) system with current, accurate data so optimal order quantities can be calculated to meet customer demand.
  • Use radio-frequency handheld terminals to gather data for updating and adjusting inventory.
  • Record and update balance-on-hand (BOH) data, maintain perpetual inventory, and audit credits.
  • Conduct daily inventory audits of out-of-stock and overwrite items.
  • Evaluate stock levels in all CAO categories daily by physically reviewing storage and display shelves, shippers, and the warehouse.
  • Interface with all levels of management and work directly with commercial distributor and vendor stocking representatives on issues affecting CAO.

Benefits

  • Federal employee benefits package; specific benefits depend on position type and eligibility.
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