Computer Assisted Ordering Technician

Defense Commissary Agency • Coleville, CA

2d

About The Position

Computer Assisted Ordering Technicians maintain accurate perpetual balance-on-hand (BOH) inventory levels to support optimal ordering quantities and product availability for patrons. Specific assignments vary by store and management requirements. The role maintains current and accurate data in the Computer Assisted Ordering (CAO) system, gathers inventory data using radio-frequency handheld terminals, updates BOH records, maintains perpetual inventory, and audits credits. Technicians also review inventory and stock locations, assess CAO category stock levels, and coordinate with management and distributor or vendor stocking representatives on CAO-related issues.

The work involves prolonged standing, bending, lifting, carrying, reaching, searching for stock, and replenishing shelves. Employees must be able to lift items up to 40 pounds independently and occasionally heavier items with assistance. The work environment has moderate risks or discomforts requiring safety precautions and may include exposure to extreme temperatures in freezer and chill boxes. The position works an irregular schedule that includes nights, weekends, and holidays; occasional overtime may be required.

Requirements

• One year of specialized experience equivalent to at least the GS-4 grade level, such as using handheld terminals to update and adjust inventory, ensuring optimal shelf-space allocation, ordering products, or maintaining perpetual inventory; alternatively, four years of successfully completed post-high-school education, or an eligible combination of experience and education.
• Meet the Office of Personnel Management qualifications for series 1101 by the announcement closing date.
• Be a U.S. citizen or national.
• Meet the minimum age requirement; generally, applicants must be at least 18 years old.
• Males born after December 31, 1959, must be registered with or exempt from Selective Service.
• Meet the physical requirements: stand, bend, lift, carry, and reach for prolonged periods; independently lift, push, pull, carry, and handle items up to 40 pounds and occasionally handle items over 40 pounds with assistance.
• Meet any applicable identity and employment eligibility verification, suitability or fitness determination, background investigation, and clearance eligibility requirements.
• New federal employees must be fingerprinted. Direct deposit of pay is required.
• Current federal civilian employees must meet the stated 90-day time-after-competitive-appointment requirement.
• Applicants relying on education to qualify must submit transcripts and/or supporting education documentation.
• Demonstrate attention to detail, flexibility, integrity/honesty, reading comprehension, and reasoning.
• Work an irregular schedule that includes nights, weekends, and holidays.

Responsibilities

• Maintain the Computer Assisted Ordering (CAO) system with current, accurate data so optimal order quantities can be calculated to meet customer demand.
• Use radio-frequency handheld terminals to gather data for updating and adjusting inventory.
• Record and update balance-on-hand (BOH) data, maintain perpetual inventory, and audit credits.
• Conduct daily inventory audits of out-of-stock and overwrite items.
• Evaluate daily stock levels across CAO categories by physically reviewing storage and display shelves, shippers, and the warehouse.
• Interface with all levels of management and work directly with commercial distributor and vendor stocking representatives on issues affecting CAO.

Benefits

• Federal employee benefits package; specific benefits and eligibility depend on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed