Computer Assisted Ordering Technician

Defense Commissary Agency•Luke AFB, AZ

5d•Onsite

About The Position

Computer Assisted Ordering Technicians maintain accurate perpetual inventory balance-on-hand (BOH) levels to determine optimum ordering quantities and ensure product availability for patrons. Specific assignments vary by store and store management requirements. The technician maintains accurate data in the Computer Assisted Ordering (CAO) system, uses radio-frequency handheld terminals to collect and update inventory data, records BOH updates, maintains perpetual inventory, and audits credits. The role includes daily inventory audits of out-of-stock and overwrite items; reviewing stock levels and product locations in storage areas, on display shelves, on shippers, and in the warehouse; and coordinating with management and commercial distributor or vendor stocking representatives on CAO-related issues. The position has physical requirements, including standing, bending, lifting, carrying, and reaching for prolonged periods, and handling items weighing up to 40 pounds independently and occasionally more than 40 pounds with assistance. The schedule is irregular and includes nights, weekends, and holidays, with occasional overtime. The role is nonexempt and not eligible for telework or remote work.

Requirements

Be a U.S. citizen or national; proof of citizenship may be required if selected.
Meet the minimum age requirement, generally 18 years.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
Meet identity and employment eligibility verification requirements; may be subject to a suitability or fitness determination and fingerprinting.
Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
Meet the physical requirements: stand, bend, lift, carry, and reach for prolonged periods while searching for stock and replenishing shelves; lift, push, pull, carry, and handle items up to 40 pounds independently and occasionally over 40 pounds with assistance.
Work an irregular schedule that includes nights, weekends, and holidays.
Have one year of specialized experience equivalent to at least the GS-4 grade level, such as using handheld terminals to update inventory, ensuring optimal shelf-space allocation, ordering products, or maintaining perpetual inventory; OR have four full years of successfully completed education above high school at an accredited institution; OR qualify through a combination of experience and education.
Provide transcripts or other supporting education documentation when relying on education to qualify.
Current federal civilian employees must have completed at least 90 days of federal civilian service since selection through a competitive examination register or direct hire authority, if applicable.
Demonstrate attention to detail, flexibility, integrity and honesty, reading comprehension, and reasoning.
Provide a resume that describes relevant skills and experience and states whether the work schedule was part-time with hours listed, full-time, or 40 hours per week.
Complete required federal onboarding and provide any requested employment documentation, including an OF-306 if requested.

Responsibilities

Maintain current and accurate data in the Computer Assisted Ordering (CAO) system to calculate order quantities that meet customer demand.
Use radio-frequency handheld terminals to collect data and update or adjust inventory.
Record and update balance-on-hand (BOH) data, maintain perpetual inventory, and audit credits.
Conduct daily inventory audits of out-of-stock and overwrite items.
Review stock levels daily across CAO categories by physically checking storage areas, display shelves, shippers, and the warehouse.
Communicate with all levels of management and work directly with commercial distributor or vendor stocking representatives on issues affecting CAO.