Community Liaison Jobs

About The Position

Requirements

• Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
• At least two years of experience in healthcare business development, community relations, marketing, or sales.
• Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
• Valid state driver's license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
• Strong interpersonal, communication, and presentation skills.
• Clinical candidates must maintain a clinical license as required by state requirements and applicable board rules.
• Dependable transportation in good working condition and ability to drive safely in all types of weather.
• Oral and written communication skills, fluency in English, and active listening.
• Intermediate technology skills, especially Microsoft Word and Excel.
• In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

• Graduation from an approved school of nursing, therapy, or social work.
• Experience in home health, hospice, post-acute care, or related healthcare services.
• Previous experience using electronic referral systems and Homecare Homebase (HCHB).
• Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

• Serve as the primary relationship manager between the company and healthcare referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
• Support referral growth by raising awareness of and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
• Help patients and partners navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.

Benefits

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental, and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities