Community Liaison Home Health
About The Position
The Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent work experience may substitute for the degree requirement. A graduate of an approved school of nursing, therapy, or social work is highly preferred. Candidates must have at least two years of experience in healthcare business development, community relations, marketing, or sales, as well as demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Clinical candidates must maintain a clinical license as required by state requirements. The role requires dependable transportation and safe driving in all types of weather, a valid driver's license, and automobile liability insurance. Strong interpersonal, communication, and presentation skills, English fluency, active listening, and intermediate technology skills—especially Microsoft Word and Excel—are required. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or extraordinary crises does not waive this essential function.
Requirements
- Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid state driver's license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
- Strong interpersonal, communication, and presentation skills.
- Clinical candidates must maintain a clinical license as required by state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening.
- Intermediate technology skills, especially Microsoft Word and Excel.
- In-office attendance is essential except for designated full-time remote positions.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work.
- Experience in home health, hospice, post-acute care, or related healthcare services.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and healthcare referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
- Support referral growth by raising awareness of and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
- Help patients and partners navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
