Community Liaison Home Health
About The Position
The Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. Its goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction.
Requirements
- Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated understanding and experience with federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid driver’s license in the current state of residence and automobile liability insurance as required by law.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license maintained in accordance with state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- In-office attendance is essential except for designated full-time remote positions; occasional remote work for temporary personal needs or crises does not waive this function.
Nice To Haves
- Graduation from an approved school of nursing, therapy, or social work.
- Experience in home health, hospice, post-acute care, or related healthcare services.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Manage relationships between the company and healthcare referral sources.
- Promote referral growth by providing information and education about company services and program requirements.
- Educate referral sources, patients, families, caregivers, and community partners to help them navigate post-acute care transitions.
- Support improved patient outcomes, care transitions, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
