Community Liaison Hospice

Enhabit Home Health & Hospice•Mesa, AZ

6d•Onsite

About The Position

The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and practices, hospitals and health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by building awareness and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires in-office attendance except for designated full-time remote positions. Occasional remote work to accommodate temporary personal needs or crises does not change this essential function. The role may require a clinical license if the position is clinical.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Maintain a valid state driver's license in the current state of residence.
Maintain automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical positions, maintain a clinical license as required by state requirements and applicable board rules.
Maintain dependable transportation in good working condition and safely drive in all types of weather conditions.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
Attend the office unless the position is designated full-time remote.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians and physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction.