Community Liaison Jobs

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Community Liaison - Hospice

BrightSpring Health Services•Virginia Beach, VA
•$75,000 - $85,000

About The Position

At-Heart Home Care & Hospice is hiring a Community Liaison based in Virginia Beach, Virginia, covering the Tidewater area, including Chesapeake, Norfolk, Virginia Beach, and Portsmouth. The role promotes hospice services to healthcare professionals, community partners, and families, and represents the organization in the community. The position is full-time, Monday through Friday, and offers an annual salary range of $75,000 to $85,000. The Community Liaison develops referral relationships, raises awareness of hospice care, educates families and professionals, and coordinates with the care team to support smooth referrals and quality patient care. The role also tracks outreach activity, uses market insights to improve outreach, completes documentation and reports, and follows applicable healthcare regulations. At-Heart HomeCare & Hospice provides hospice and home health services tailored to the needs of patients and families. The organization is an affiliate of Adoration Health.

Requirements

  • Bachelor’s degree in a related field.
  • Prior experience in healthcare sales or hospice outreach.
  • At least 2 years of healthcare marketing experience.
  • Current and valid state driver’s license.
  • Proof of auto insurance.
  • Strong interpersonal and communication skills.
  • Proficiency in healthcare and administrative software applications.
  • Advanced analytical and problem-solving capabilities.
  • Strong time management and organizational skills.
  • Ability to work independently with minimal supervision.
  • Ability to collaborate professionally with people at all organizational levels and within the communities served.
  • High standards of customer service and professionalism.

Nice To Haves

  • Advanced degree or certification in healthcare marketing.
  • Experience working with CRM systems and referral networks.

Responsibilities

  • Visit hospitals, clinics, and senior care facilities to promote hospice services.
  • Build ongoing relationships with doctors, nurses, and referral partners.
  • Attend community events to raise awareness and represent the organization.
  • Track and manage outreach activity in the CRM system.
  • Use market insights to plan and improve outreach efforts.
  • Educate families and professionals about hospice benefits and available support.
  • Work with the care team to ensure smooth patient referrals and quality care.
  • Stay current on hospice care through training and self-learning.
  • Complete reports, documentation, and other administrative tasks on time.
  • Follow healthcare rules and regulations.

Benefits

  • Medical, dental, and vision insurance.
  • Health savings and flexible spending accounts, including up to $5,000 for childcare.
  • Tuition discounts and reimbursement.
  • 401(k) with company match.
  • Generous paid time off.
  • Mileage reimbursement.
  • Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.

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Common questions about Community Liaison careers and jobs.

Based on current job postings on Teal, the average Community Liaison salary in the US is approximately $78,000 per year, with a typical range of $46,000 to $110,000.
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