Community Liaison Home Health

Enhabit Home Health & Hospice•Tempe, AZ

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit and referral sources, including physicians and practices, hospitals and health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about the company’s services and program requirements. The goal is to help people navigate post-acute care transitions, improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction. Except for designated full-time remote positions, in-office attendance is essential to achieving Enhabit’s objectives, including effective supervision, teamwork, and task completion. Occasional remote work may be permitted to accommodate temporary personal needs or crises beyond the company’s control.

Requirements

  • Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
  • At least two years of experience in healthcare business development, community relations, marketing, or sales.
  • Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
  • Maintain a valid state driver’s license in the current state of residence.
  • Maintain automobile liability insurance as required by law.
  • Strong interpersonal, communication, and presentation skills.
  • If clinical, maintain a clinical license as required by state requirements and applicable board rules.
  • Maintain dependable transportation in good working condition and be able to drive safely in all types of weather.
  • Oral and written communication skills, fluency in English, and active listening.
  • Demonstrated intermediate technology skills, especially with Microsoft Office, including Word and Excel.

Nice To Haves

  • Graduate of an approved school of nursing, therapy, or social work.
  • Experience in home health, hospice, post-acute care, or related healthcare services.
  • Previous experience using electronic referral systems and Homecare Homebase (HCHB).
  • Established relationships with physicians, hospitals, senior living communities, or other referral sources.
  • Registered Nurse (RN) or Physical Therapist (PT).

Responsibilities

  • Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
  • Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
  • Help people navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction.

Benefits

  • Generous paid time off for full-time employees.
  • 401(k) matching.
  • Medical, dental, and vision coverage.
  • Supplemental insurance options.
  • Flexible spending accounts.
  • Incentive bonus opportunities.
  • Continuing education and scholarship opportunities.
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