Community Liaison Hospice
About The Position
The Community Liaison Hospice serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by raising awareness of company services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. In-office attendance is essential except for designated full-time remote positions. Occasional remote work to accommodate temporary personal needs or circumstances beyond the company's control does not waive this essential function. The role requires dependable transportation and safe driving in all types of weather.
Requirements
- Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
- At least two years of experience in healthcare business development, community relations, marketing, or sales.
- Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
- Valid state driver's license in the current state of residence, maintained throughout employment.
- Automobile liability insurance as required by law, maintained throughout employment.
- Strong interpersonal, communication, and presentation skills.
- For clinical candidates, a clinical license maintained in accordance with state requirements and applicable board rules.
- Dependable transportation in good working condition and ability to drive safely in all types of weather.
- Oral and written communication skills, fluency in English, and active listening skills.
- Intermediate technology skills, especially Microsoft Office, including Word and Excel.
- In-office attendance, except for designated full-time remote positions.
Nice To Haves
- Graduate of an approved school of nursing, therapy, or social work.
- Experience in home health, hospice, post-acute care, or related healthcare services.
- Previous experience using electronic referral systems and Homecare Homebase (HCHB).
- Established relationships with physicians, hospitals, senior living communities, or other referral sources.
Responsibilities
- Serve as the primary relationship manager between the company and referral sources, including healthcare providers, facilities, and community organizations.
- Support referral growth by providing awareness and education about company services and program requirements.
- Help referral sources, patients, families, caregivers, and community partners navigate post-acute care transitions.
- Contribute to improved patient outcomes, effective care transitions, quality, and patient and referral-source satisfaction.
Benefits
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental, and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
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What This Job Offers
Job Type
Full-time
