Clinical Community Liaison Home Health

Enhabit Home Health & Hospice•Tempe, AZ

About The Position

The Clinical Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This work helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires relevant healthcare, marketing, or related education or equivalent work experience; at least two years of relevant business development, community relations, marketing, or sales experience; and an understanding of laws and regulatory guidelines for Medicare-certified home health and hospice operations. For clinical candidates, an active clinical license must be maintained as required by state rules. The role also involves in-office attendance except for designated full-time remote positions, and requires dependable transportation and the ability to drive safely in varied weather conditions.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence, maintained as required.
Automobile liability insurance maintained as required by law.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather conditions.
Oral and written communication skills, fluency in English, and active listening skills.
Demonstrated intermediate technology skills, especially with Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to support patient outcomes, care transitions, quality, and patient and referral-source satisfaction.