Clinical Community Liaison Home Health

Enhabit Home Health & Hospice•La Grande, OR

About The Position

The Clinical Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by building awareness of the company’s services and program requirements among referral sources, patients, families, caregivers, and community partners. It helps people navigate post-acute care transitions, with the goals of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The role requires a bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may substitute for the degree requirement. For clinical positions, the employee must maintain a clinical license as required by state rules. The position also requires at least two years of relevant healthcare business development, community relations, marketing, or sales experience, and demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The role requires a valid state driver’s license, automobile liability insurance, dependable transportation, and the ability to drive safely in all weather conditions. Strong interpersonal, communication, and presentation skills are required, along with oral and written communication, English fluency, active listening, and intermediate technology skills, especially Microsoft Word and Excel. In-office attendance is essential except for designated full-time remote positions; occasional remote work to accommodate temporary personal needs or crises does not waive that essential function.

Requirements

Bachelor’s degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
For clinical positions, maintain a clinical license as required by state requirements and applicable board rules.
Maintain a valid driver’s license in the current state of residence.
Maintain automobile liability insurance as required by law.
Strong interpersonal, communication, and presentation skills; oral and written communication, English fluency, and active listening.
Demonstrated intermediate technology skills, especially Microsoft Office, including Word and Excel.
Maintain dependable transportation in good working condition and be able to drive safely in all types of weather conditions.
Attend the office, except for designated full-time remote positions; occasional remote work for temporary personal needs or crises does not waive this essential function.

Nice To Haves

Graduate of an approved school of nursing, therapy, or social work.
Experience in home health, hospice, post-acute care, or related healthcare services.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including healthcare organizations and professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and patient and referral-source satisfaction.