Clinical Community Liaison Home Health

Enhabit Home Health & Hospice•Bloomington, IL

About The Position

The Clinical Community Liaison serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by informing and educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This helps people navigate post-acute care transitions, with the goal of improving patient outcomes, supporting care transitions, and promoting exceptional quality and patient and referral-source satisfaction. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent years of work experience may be considered in lieu of the degree requirement. Clinical incumbents must maintain a clinical license as required by state rules. The role also requires at least two years of relevant business development, community relations, marketing, or sales experience and demonstrated understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. Except for designated full-time remote positions, in-office attendance is essential to the role. The liaison must maintain dependable transportation and be able to drive safely in all types of weather. Enhabit describes its culture as collaborative and respectful and offers eligible employees benefits intended to support well-being and professional development.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence, maintained throughout employment.
Automobile liability insurance as required by law, maintained throughout employment.
Strong interpersonal, communication, and presentation skills.
For clinical incumbents, a clinical license maintained as required by state requirements and applicable board rules.
Dependable transportation in good working condition and ability to safely drive in all types of weather conditions.
Oral and written communication skills, fluency in English, and active listening skills.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
For clinical incumbents, experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Serve as the primary relationship manager between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by providing awareness and education about company services and program requirements to referral sources, patients, families, caregivers, and community partners.
Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote exceptional quality and patient and referral-source satisfaction.