Community Liaison Home Health

Enhabit Home Health & Hospice•Slidell, LA

About The Position

The Community Liaison Home Health serves as the primary relationship manager between Enhabit Home Health & Hospice and referral sources, including physicians and their practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations and professionals. The role supports referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements. This work helps people navigate post-acute care transitions, with the aim of improving patient outcomes, supporting care transitions, and promoting exceptional quality and satisfaction among patients and referral sources. The position requires a bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work. Equivalent work experience may be considered in lieu of degree requirements. Candidates must have at least two years of relevant experience and demonstrate an understanding of laws and regulatory guidelines governing Medicare-certified home health and hospice operations. The role requires dependable transportation, a valid driver's license and legally required automobile liability insurance. In-office attendance is essential except for positions specifically designated as full-time remote.

Requirements

Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may be considered in lieu of degree requirements.
At least two years of experience in healthcare business development, community relations, marketing, or sales.
Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
Valid state driver's license in the current state of residence and automobile liability insurance as required by law; both must be maintained.
Strong interpersonal, communication, and presentation skills.
For clinical candidates, a clinical license must be maintained according to state requirements and applicable board rules.
Dependable transportation in good working condition and ability to drive safely in all types of weather.
Oral and written communication skills, fluency in English, and active listening.
Intermediate technology skills, especially Microsoft Office, including Word and Excel.
In-office attendance is essential except for designated full-time remote positions.

Nice To Haves

Graduation from an approved school of nursing, therapy, or social work is highly preferred.
Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
Previous experience using electronic referral systems and Homecare Homebase (HCHB).
Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

Manage the primary relationships between the company and referral sources, including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living communities, professional associations, and other healthcare organizations or professionals.
Support referral growth by raising awareness of and educating referral sources about company services and program requirements.
Educate patients, families, caregivers, and community partners to help them navigate post-acute care transitions.
Support improved patient outcomes, care transitions, exceptional quality, and patient and referral source satisfaction.