Communications Manager Jobs

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Communications Manager

Freeman•Orlando, FL
•Hybrid

About The Position

BaAM is a creative strategy and experiential innovation company serving the sports and entertainment industry. The Communications Manager promotes BaAM’s voice internally and externally, translating company priorities into communications that help the team understand and act on them. Externally, the role leads campaign concepts, messaging, and planning in collaboration with Marketing and Strategy + Creative resources across traditional and digital channels. Internally, the role is an influential member of the Communication and Culture team, leading template standardization and maintaining an accessible library of templates, guides, process documentation, and reference material. The position also supports the design and implementation of resources such as the Staff Handbook, Position Narratives, and policies. The role supports the BaAM team and is eligible for a hybrid schedule, generally requiring in-office and/or show-site work 2–3 days per week based out of Orlando, Florida. It reports to the Head of Brand & Communications.

Requirements

  • Bachelor’s degree required; Communications, Marketing, Public Relations, Journalism, or a related field preferred.
  • At least 5 years of communications experience in the sports and entertainment industry.
  • Demonstrated writing and editing ability for internal and external audiences, including policy documents and marketing campaign copy.
  • Experience building communications campaigns that maintain consistent brand messaging and positioning and translate into measurable gains.
  • Experience developing and administering company-wide documentation, such as policies, handbooks, or knowledge libraries.
  • Able to work independently and seek feedback and check-ins to confirm understanding and clarify ideas.
  • Strong attention to detail and discipline in keeping documents accurate, current, and consistent.
  • Comfort with new technology, including AI tools, and helping others adopt it.
  • Working knowledge of graphic design software such as Adobe Creative Suite, including creating, editing, and formatting visual content for print or digital.
  • Excellent working knowledge of office software applications such as Microsoft Word, Excel, Outlook, Smartsheet, and Zoom.
  • Excellent interpersonal skills and ability to work independently or as part of a team.
  • Ability to travel internationally when required.
  • Willingness to work flexible hours, including evenings and weekends, when required.

Responsibilities

  • Lead external campaign concepts and messaging aligned with BaAM’s brand and marketing strategy, optimized for LLMs, audience growth, and engagement.
  • Contribute copy for proposals and pitches led by the Head of Brand & Communications.
  • Partner with the Marketing Specialist to implement campaign messaging, including channel selection, content production, measurement, reporting, and optimization.
  • Develop and execute internal communications, such as All Staff emails, Zoom channels, the Staff Handbook, and Position Narratives, to connect the team with company goals, priorities, and decisions.
  • Draft, update, and administer BaAM’s policies and Staff Handbook, manage the review cycle, and work with the Head of Brand & Communications on approvals and rollout.
  • Maintain and update BaAM’s internal knowledge library of templates, guides, process documentation, and reference material, keeping it current and accessible.
  • Work with the Director of People & Culture and cross-departmental leaders to build and maintain onboarding materials, reference guides, and process documentation.
  • Apply the BaAM style guide and steward the brand across internal and external interactions while maintaining BaAM’s systems, processes, and standards in assignments and deliverables.
  • Perform other duties as assigned.
  • Travel up to 25%, including internationally when required.
  • When required, work flexible hours, including evenings and weekends, to support project and production schedule deadlines.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Paid parental leave
  • Life, accident, and disability insurance
  • Retirement plan with company match
  • Paid time off

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