Senior Manager, Communications - Hybid
About The Position
United Way Miami, Inc. is hiring a Senior Manager, Communications to support and enhance the organization’s internal and external communications. The role helps ensure clear, consistent, engaging messaging aligned with United Way Miami’s mission and strategic goals. The Senior Manager develops and manages communications materials, fosters collaboration across departments, and helps maintain a cohesive organizational identity that reflects the organization’s values and community impact. The position works with the Marketing & Communications and Digital Services Strategy teams to carry out initiatives that strengthen United Way Miami’s brand and visibility, and supports organization-wide communications strategies and activities. The organization offers formal and informal development programs, coaching, and on-the-job challenges to support career growth.
Requirements
- Bachelor’s degree or equivalent experience in journalism, or equivalent experience.
- At least 4 years of experience writing for mission-based organizations, corporate or multi-product brands, and consumers.
- Excellent computer skills and proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Knowledge of modern web browsers.
- Ability to create clear, engaging, compelling content tailored to diverse audiences.
- Effective and confident oral communication in group settings and one-on-one interactions.
- Professionalism, diplomacy, strong interpersonal skills, and leadership skills.
- Strong organizational and analytical skills, with the ability to develop content for various communications channels.
- Knowledge of digital media, marketing, and advertising approaches.
- Ability to work under pressure while maintaining attention to detail.
- Ability to work with a wide variety of people, face-to-face and in writing, and as part of a team in a matrixed organization.
- Strong written and oral communication, public relations, website (WordPress), and media skills.
- Experience drafting content for members of an executive team.
Nice To Haves
- Experience working on digital media.
- Nonprofit experience.
Responsibilities
- Write, edit, and review content for newsletters, memos, scripts, reports, workshops, presentations, and other communications channels.
- Collaborate with internal departments to gather information and promote clear, consistent, effective communication across the organization.
- Develop and deliver presentations and workshops for stakeholders, partners, and the community about United Way Miami’s mission, programs, and initiatives.
- Conduct research and interviews to support accurate and compelling communications materials.
- Participate in team planning sessions and contribute creative ideas to communication strategies and campaigns.
- Partner with the Marketing & Communications and Digital Services Strategy teams to execute initiatives that enhance the organization’s brand and visibility.
- Support implementation of organization-wide communication strategies and activities that advance United Way Miami’s goals and priorities.
- Perform other related duties as assigned.
Benefits
- More than 3 weeks of vacation; amounts may vary based on role, schedule, and years of service.
- 12 paid holidays.
- 12 paid PTO days.
- Competitive health benefits package.
- Wellness program reimbursements up to $50 per month.
- Short-term disability at no cost.
- Life insurance and AD&D coverage equal to 2 times annual salary at no cost.
- Employee Assistance Program.
- Retirement plan with up to 6% employer funding.
- Professional development opportunities.
- Discounted on-site early childhood care.
- Tuition assistance for an Early Education degree.
- Free monthly transit card.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
