About The Position

Icertis is seeking a strategic, high-impact Senior Manager, Corporate Communications to shape the company’s market presence and strengthen its reputation with important business audiences. Reporting to the AVP of Brand Marketing & Communications, this role leads external communications and public relations, focusing on earned-media visibility and reputation-building through paid media placements with top-tier and targeted trade media. The role leads the external PR agency, sets its strategic direction, and holds it accountable for impact. It also oversees paid media and collaborates with Brand, Content, Demand Generation, and other marketing teams to create a cohesive presence across earned, paid, owned, and social channels. The position partners with Content Marketing on social media and HR on internal communications to connect and align the company’s external narrative and employee experience. It translates business and technology topics into compelling stories, leads communications programs around company priorities and key moments, and manages the company’s LinkedIn and Instagram strategy. The role also serves as functional manager for a Lead Analyst focused on internal communications and social media.

Requirements

  • 10+ years of experience in corporate communications, public relations, or a related field.
  • Demonstrated success setting communications strategy and driving meaningful earned and paid media results at a corporate or brand level.
  • Experience leading and managing PR agencies and external partners.
  • Exceptional storytelling and writing skills, including the ability to make complex technology and business concepts compelling.
  • Experience developing integrated communications programs that champion company values and drive employee engagement.
  • Strong business acumen and ability to connect communications strategy to company priorities and measurable outcomes.
  • Proactive, curious, creative mindset and a bias toward action.
  • Exceptional judgment and ability to navigate ambiguity and sensitive situations.

Nice To Haves

  • Experience in B2B technology, enterprise software, SaaS, or another complex, high-growth environment.

Responsibilities

  • Translate company strategy, business priorities, momentum, research, product innovation, and industry trends into communications opportunities that strengthen reputation, differentiation, and relevance with priority audiences.
  • Build 360-degree communications plans for corporate announcements, research, customer stories, executive visibility, events, product launches, and industry developments.
  • Own Icertis’ global PR and media relations strategy and be accountable for the quality and impact of earned media.
  • Drive executive visibility programs that establish Icertis leaders as credible, differentiated voices.
  • Guide the development of media pitches, press materials, contributed content, talking points, media briefings, and other assets for earned and paid programs.
  • Help standardize internal communications by establishing repeatable rhythms to inform employees about business strategy, priorities, and culture.
  • Review and guide internal communications content, including videos, newsletters, leadership communications, and All Hands materials.
  • Own and develop the company’s LinkedIn and Instagram strategy in collaboration with Content Marketing, including an editorial calendar for buyer audiences and employees.
  • Lead the external PR agency, set strategic direction, and hold it accountable for impact.
  • Oversee paid media efforts that extend priority narratives and collaborate across marketing teams on a cohesive presence across channels.
  • Serve as functional manager for a Lead Analyst focused on internal communications and social media.
  • Partner with HR on internal communications and Content Marketing on social media.

Benefits

  • Robust medical, dental, vision, and mental health benefits.
  • Employee Assistance Program (EAP).
  • Equity (RSUs) and shared ownership in the company.
  • Generous 401(k) match.
  • Flexible work environment.
  • Paid maternity and paternity leave.
  • Generous holiday and PTO program.
  • CaaS (Coaching as a Service).
  • Annual personal development allowance.
  • Seven paid volunteer days annually through 7 Days for Humanity.
  • Global and regional DEIB steering committees and employee resource groups (ERGs).
  • Global DEIB training programs and guest speakers throughout the year.
  • Generous holidays, including the paid week off for the 4th of July.
  • Free professional and leadership coaching.
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