Senior Manager, Corporate Communications
About The Position
The Senior Manager, Corporate Communications – Inventory Solutions serves as a business partner and influential communications advisor to senior leaders, management, and employees. This role develops strategic internal communications that address business needs, strengthen employee engagement, support organizational change, and connect employees’ work to company strategy. The position consults with Inventory Solutions leaders, assesses communication needs and underlying business challenges, and develops integrated communication plans and campaigns. It manages communications programs and projects in partnership with departments across Cox Automotive, and creates engaging, accurate, concise messages tailored to the author, channel, and audience. The role also establishes and measures communication effectiveness, reports results, and uses data to improve plans and functional performance. The ideal candidate is a strategic, business-focused communications advisor and collaborative people leader with strong business acumen, relationship-building, project management, writing, editing, and measurement skills. The position is hybrid, with the ability to work remotely part of the week, works a day shift, and requires 15% travel.
Requirements
- Bachelor’s degree in a related discipline and 8 years of progressive experience in employee, internal, or corporate communications; alternatively, a master’s degree and 6 years of experience, a Ph.D. and 3 years of experience, or 12 years of experience in a related field.
- At least 3 years of experience in a people management or leadership role.
- Exceptional customer relationship, consulting, and strategic communications experience, including providing internal communications consultancy to business executives.
- Extensive management experience, with demonstrated ability to manage individuals, teams, and/or significant projects; personal ownership and accountability.
- Strong business acumen and ability to understand business strategy, targets, and performance objectives and shape communications that deliver measured results.
- Ability to analyze complex business challenges and develop communications solutions while maintaining an understanding of audience needs and issues.
- Superior customer service, interpersonal, and relationship skills; ability to serve as a trusted advisor to senior leaders and influence stakeholders at all levels.
- Ability to negotiate conflicting stakeholder requirements, build coherent plans, and help resolve conflicts or difficult issues.
- Excellent project management and problem-solving skills, including the ability to manage multiple projects on track and on budget.
- Superior writing and editing skills, including the ability to tailor content to different authors, channels, audiences, and formats; simplify complex concepts; and support executive communications that reflect leaders’ personalities and styles.
- Creativity and ability to develop engaging communications using traditional and new approaches and channels.
- Extensive experience incorporating measurement into communications plans, reporting results, and using data to adjust plans.
- Ability to travel 15% of the time.
- Must be authorized to work in the United States for any employer without current or future sponsorship.
- Must clear a pre-employment drug test.
Responsibilities
- Consult strategically with Inventory Solutions leaders and provide ongoing communications counsel to leadership team members.
- Assess internal customers’ communication needs and underlying business problems, then develop creative plans to improve employee engagement, enable two-way communication, and advance business results.
- Project-manage communications programs and plans for an assigned client group, partnering with other departments to deliver integrated communications.
- Develop plans and campaigns that help employees navigate organizational change, foster a winning culture, and increase company pride and engagement.
- Create communications that connect employees’ work to company strategy and align their efforts accordingly.
- Plan and craft engaging, accurate, concise messages tailored to the author, channel, and audience, reinforcing the company’s vision, brand promise, operating plans, and value proposition.
- Coordinate communications across Cox Automotive to create a holistic, integrated organization-wide plan.
- Establish, manage, measure, and report on the effectiveness of internal communications programs to support customer and employee satisfaction and functional excellence.
- Manage and develop individuals, teams, and/or significant projects.
- Use measurement data to assess communication results and adjust plans as needed.
Benefits
- Competitive salary and bonus/incentive plans.
- Flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare options for individuals and families, including medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies.
- Fertility coverage and adoption assistance.
- Pet insurance and employee discounts.
- Flexible paid vacation, seven paid holidays, and up to 160 hours of paid wellness time annually.
- Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
