Marketing and Communications Manager
About The Position
Knock Knock Children's Museum (KKCM) is seeking a Marketing and Communications Manager to contribute to existing marketing programs and help develop new initiatives aligned with the museum’s mission and goals. The role leads and supports marketing and communications across advertising, branding, digital marketing, social media, graphic design, website management, analytics, and event planning and execution. The manager ensures marketing efforts support immediate and long-term goals, improves processes, content, and messaging, and expands public awareness of KKCM’s programs and offerings to grow membership, admission, donations, and community partnerships. Reporting directly to the Executive Director, the manager oversees cross-functional projects and provides day-to-day support for marketing, promotional, and fundraising needs. The role works collaboratively with the Social Media Content Creator, Marketing Coordinator, Graphic Designer, and other museum teams in a fast-paced, creative environment. Occasional evening and weekend work is required during museum events.
Requirements
- Bachelor’s degree in marketing, advertising, or communications.
- Past work experience as a marketing coordinator or in a similar role.
- Knowledge of traditional and digital marketing, content marketing, and social media marketing.
- Strong understanding of social media platforms and tools, including Meta Business Suite.
- Experience producing and editing video content for social media using Canva, Premiere Pro, CapCut, or similar tools.
- Excellent writing, communication, and editing skills.
- Ability to communicate and collaborate effectively with the marketing team and all museum departments.
- Experience managing websites, specifically WordPress.
- Experience in graphic design using Adobe Creative Suite, specifically Illustrator, or Canva.
- Availability to work occasional nights and weekends during museum events.
- Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
- Ability to manage diverse projects and meet tight deadlines.
- Engaging, energetic, innovative, organized, and passionate about the museum’s mission.
Nice To Haves
- Experience with Adobe Creative Suite, including Illustrator and InDesign.
- Experience creating and executing Meta Ad campaigns.
- Experience in event planning and execution.
- Experience managing Google Ads.
- Experience with Google Analytics.
Responsibilities
- Oversee cross-functional marketing projects from planning through execution.
- Provide day-to-day execution and support for ongoing marketing, promotional, and fundraising needs.
- Strategize organic, earned, and paid media.
- Manage the museum website.
- Manage relationships with local media outlets to promote the museum and its activities.
- Execute social media strategies to strengthen the brand and engage the online community.
- Develop creative content in collaboration with the Social Media Content Creator, Marketing Coordinator, and Graphic Designer.
- Maintain the overall marketing calendar and social media calendar.
- Draft and send mass emails and newsletters using Constant Contact.
- Coordinate creation of marketing collateral, signage, external program graphics, and videos with the Development and Learning Innovation Teams.
- Prepare marketing activity reports and metrics to measure program success.
- Ensure consistent branding and messaging across external and internal communications.
- Maintain and organize photography and video libraries.
- Support special event planning and setup.
Benefits
- Competitive salary commensurate with experience.
- Health insurance benefits.
- Paid time off and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
