Marketing and Communications Manager

Easterseals of Southeastern Pennsylvania•Philadelphia, PA

10d

About The Position

The Marketing and Communications Manager leads marketing, communications, and public-awareness activities that advance Easterseals of Southeastern Pennsylvania’s mission and organizational priorities. Reporting to the Senior Director of Development and Marketing, the role develops content, coordinates campaigns, gathers stories that demonstrate program impact, and helps maintain consistent, timely communications across audiences and platforms. The manager supports annual marketing and communications plans and maintains an organization-wide communications calendar. The role coordinates campaigns across email, social media, the website, print, and other channels, including fundraising appeals, events, stewardship, and awareness initiatives. It manages project timelines, approvals, workflows, and deliverables, and drafts, edits, and coordinates a wide range of content and materials. The position gathers stories, photos, testimonials, program updates, and impact information; maintains organizational messaging and visual brand standards; manages day-to-day social media content and audience engagement; and coordinates email marketing, digital advertising support, website updates, campaign landing pages, and donation-page content. It also supports media outreach, community engagement, events, creative production with external vendors, executive communications, and special projects. The manager tracks and reports on communications and campaign metrics and uses performance data and audience feedback to recommend improvements. The role includes related administrative tasks and other duties as assigned.

Requirements

2–5 years of relevant experience in marketing, communications, digital content, public relations, or nonprofit development communications; equivalent experience may be considered.
Strong writing, editing, storytelling, organizational, and project-management skills, including the ability to manage multiple priorities and deadlines.
Experience with social media, websites, email marketing, and digital communications.
Creative, detail-oriented, proactive, and collaborative, with the ability to work independently across departments.
Proficiency with Microsoft Office and related technology platforms.
Reliable transportation to get to various locations as required.
Must provide all required clearances.

Nice To Haves

Bachelor’s degree in marketing, communications, public relations, journalism, or a related field is highly preferred.
Familiarity with CRM or fundraising databases and performance analytics.

Responsibilities

Lead planning and execution of marketing, communications, and public-awareness activities that advance the organization’s mission and priorities.
Develop content, coordinate campaigns, gather impact stories, and support consistent communications across audiences and platforms.
Collaborate with Development, Programs, leadership, and external vendors.
Support annual marketing and communications plans and maintain an organization-wide communications calendar.
Coordinate integrated campaigns across email, social media, website, print, and other channels, including fundraising appeals, events, stewardship, and awareness initiatives.
Manage project timelines, approvals, workflows, and deliverables to ensure materials are accurate and completed on schedule.
Draft, edit, and coordinate newsletters, donor communications, fundraising appeals, website copy, event materials, press releases, announcements, and other content.
Gather stories, photos, testimonials, program updates, and impact information from participants, families, staff, volunteers, donors, and program teams.
Maintain consistent organizational messaging, tone, and visual brand standards across public-facing materials.
Manage day-to-day social media content, calendars, scheduling, and audience engagement across platforms such as Facebook, Instagram, and LinkedIn.
Coordinate email marketing, digital advertising support, website updates, campaign landing pages, and donation-page content.
Monitor digital channels and recommend improvements to audience reach, engagement, and campaign effectiveness.
Support media outreach, public announcements, community engagement, and promotion of organizational events, milestones, partnerships, and campaigns.
Coordinate creative projects and production with designers, photographers, videographers, printers, and other external vendors.
Assist with event communications, promotional materials, publications, and participant-facing information as needed.
Track and report on email performance, social engagement, website traffic, campaign results, and audience growth.
Prepare updates and recommendations for the supervisor and use performance data and audience feedback to inform improvements.
Assist with executive communications, presentations, speeches, and special projects as assigned.
Perform related administrative tasks and other duties as assigned.