Marketing and Communications Manager

Easterseals of Southeastern Pennsylvania•Philadelphia, PA

10d

About The Position

The Marketing and Communications Manager leads planning and execution of marketing, communications, and public-awareness activities that advance Easterseals of Southeastern Pennsylvania’s mission and organizational priorities. The role develops content, coordinates campaigns, gathers stories that demonstrate program impact, and supports timely, consistent communications across audiences and platforms. The position works collaboratively with Development, Programs, leadership, and external vendors, and reports to the Senior Director of Development and Marketing. The manager supports annual marketing and communications plans and maintains an organization-wide communications calendar. Responsibilities span integrated campaigns across email, social media, websites, print, and other channels; content creation and editing; brand consistency; social media and digital channel management; media outreach; event communications; vendor coordination; and tracking and reporting on communications performance. The role also assists with executive communications, presentations, special projects, and related administrative tasks.

Requirements

2–5 years of relevant experience in marketing, communications, digital content, public relations, or nonprofit development communications; equivalent experience may be considered.
Strong writing, editing, storytelling, organizational, and project-management skills, with the ability to manage multiple priorities and deadlines.
Experience with social media, websites, email marketing, and digital communications.
Creative, detail-oriented, proactive, collaborative, and comfortable working independently across departments.
Proficiency with Microsoft Office and related technology platforms.
Reliable transportation to travel to various locations as required.
Must provide all required clearances.

Nice To Haves

Bachelor’s degree in marketing, communications, public relations, journalism, or a related field is highly preferred.
Familiarity with CRM or fundraising databases and performance analytics.

Responsibilities

Lead planning and execution of marketing, communications, and public-awareness activities that support the organization’s mission and priorities.
Develop content, coordinate campaigns, and gather stories that demonstrate program impact.
Work collaboratively with Development, Programs, leadership, and external vendors.
Support annual marketing and communications plans and maintain an organization-wide communications calendar.
Coordinate integrated campaigns across email, social media, website, print, and other channels, including fundraising appeals, events, stewardship, and awareness initiatives.
Manage project timelines, approvals, workflows, and deliverables to ensure materials are accurate and completed on schedule.
Draft, edit, and coordinate newsletters, donor communications, fundraising appeals, website copy, event materials, press releases, announcements, and other content.
Gather stories, photos, testimonials, program updates, and impact information from participants, families, staff, volunteers, donors, and program teams.
Maintain consistent organizational messaging, tone, and visual brand standards across public-facing materials.
Manage day-to-day social media content, calendars, scheduling, and audience engagement across platforms such as Facebook, Instagram, and LinkedIn.
Coordinate email marketing, digital advertising support, website updates, campaign landing pages, and donation-page content.
Monitor digital channels and recommend improvements to audience reach, engagement, and campaign effectiveness.
Support media outreach, public announcements, community engagement, and promotion of organizational events, milestones, partnerships, and campaigns.
Coordinate creative projects and production with designers, photographers, videographers, printers, and other external vendors.
Assist with event communications, promotional materials, publications, and participant-facing information as needed.
Track and report relevant metrics, including email performance, social engagement, website traffic, campaign results, and audience growth.
Prepare updates and recommendations for the supervisor and use performance data and audience feedback to inform improvements.
Assist with executive communications, presentations, speeches, and special projects as assigned.
Perform other related administrative tasks and other duties as assigned.