Coach Jobs

About The Position

Requirements

• Bachelor’s degree in Human Services or a related field required, including Psychology, Counseling, Sociology, Allied Health, or Human Services.
• 2–3+ years of experience supporting individuals with intellectual and developmental disabilities, long-term care, or community-based services, including prior supervisory or management experience within residential or human services settings.
• Understanding of person-centered supports, compliance standards, and Medicaid/CIH Waivers or HCBS services preferred.
• Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
• Valid driver’s license with a driving record that meets agency insurance requirements.

Nice To Haves

• Experience supporting multi-site residential or community-based programs.
• Experience with staff development, training coordination, or leadership mentoring.
• Data-driven performance management experience.
• Knowledge of Indiana-specific disability service regulations, including residential and community-based program standards.

Responsibilities

• Supervise, coach, and support employees across assigned residential programs while promoting accountability, teamwork, professional development, and high-quality service delivery.
• Support hiring, onboarding, scheduling, training, and ongoing staff development initiatives across assigned programs.
• Oversee daily operations of multiple homes and programs to ensure services remain person-centered, compliant, and aligned with organizational standards, policies, licensing requirements, Medicaid Waiver regulations, and certification standards.
• Maintain readiness for audits, inspections, and licensing reviews.
• Promote individual choice, independence, and person-centered planning while assisting with operational, staffing, participant, and family concerns in a positive and professional manner.
• Monitor staffing trends, program performance, operational needs, and fiscal responsibilities in partnership with leadership teams while participating in on-call rotation and responding to emergencies or operational concerns as needed.

Benefits

• 401(k) plan with up to 3% employer match after one year of service
• Medical, dental, vision, life insurance, supplemental insurance, disability coverage, FSA, and HSA options for eligible employees
• Pet Insurance available
• PTO for eligible employees with PTO donation options
• Paid training, onboarding, and ongoing professional development opportunities
• Employee Assistance Program and access to Tapcheck
• National Brand Discounts and Employee Referral Program
• Dungarvin's multi-state footprint allows internal job mobility nationwide