Food & Consumables Coach

Walmart•Philadelphia, PA
•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer-service initiatives, and drives the financial performance and sales of a designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing and implementing plans to address shrink and meet sales and profit goals. The Coach supervises and develops associates through hiring, training, mentoring, assigning responsibilities, setting clear expectations, and recognizing contributions. The role works with stakeholders to meet customer and business needs, communicate objectives, measure progress, identify improvement opportunities, and support continuous learning and change. It also ensures compliance with company policies and procedures and models Walmart’s values, ethics, and standards of integrity. The position is based at the Philadelphia, Pennsylvania location listed in the posting. Walmart describes competitive pay, performance-based bonuses, and a range of health, financial, paid-time-off, education, and other benefits.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams through training, active listening, store tours, feedback, and effective communication about store operations, merchandising, technology, business initiatives, and company direction.
  • Lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
  • Model and demonstrate customer-service standards, support customer-service and community outreach initiatives, resolve customer needs and complaints, and implement action plans to address deficiencies.
  • Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements, supporting budgeting and forecasting, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations and promote a sense of belonging.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and identify improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.
  • Promote high-performing, inclusive teams; build trusting relationships; communicate positively; and attract, retain, empower, and develop talent.
  • Use data and analysis to make decisions, put customers first, and support continuous improvement and adoption of new technologies and skills.

Benefits

  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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