Food & Consumables Coach

Walmart•Olive Branch, MS

7d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams while overseeing customer service, financial performance, sales, merchandising, inventory flow, and operational processes in the designated store area. The role teaches, trains, and coaches associates; sets clear expectations; supports company initiatives and change; and uses technology and business information to guide store operations. It also oversees staffing and associate development, tracks performance against goals, identifies improvement opportunities, and ensures compliance with company policies, values, and standards of ethics and integrity. The position is guided by Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. This includes building an inclusive and high-performing team, developing talent, making data-informed decisions, putting customers first, learning continuously, and supporting Walmart’s goal of becoming a regenerative company. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Certain positions may also receive a regional pay zone or complex-structure differential. The role is based at the Olive Branch, Mississippi location. Walmart states that it provides competitive pay and a benefits package that includes health coverage, financial benefits, paid time off, leave, disability coverage, discounts, education benefits, and other programs. Eligibility and benefit amounts may depend on job classification and length of employment.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and coach associates through active listening, store tours, feedback, and communication about operations, technology, merchandising, business initiatives, and company direction.
Introduce and lead company change efforts, establish clear expectations and guidance, and communicate business objectives to teams.
Model and promote exceptional customer service by following the One Best Way service model and supporting customer service and community outreach initiatives.
Resolve or oversee resolution of customer needs, complaints, and issues; implement action plans to address deficiencies and improve the customer experience.
Drive financial performance and sales in the designated store area by reviewing profit and loss statements and managing or assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise hourly associates; assign duties, set expectations, recognize contributions, promote belonging, and develop qualified associates to meet staffing needs.
Coordinate and oversee work activities and assignments, maintain relationships with key stakeholders, support plans and initiatives, set goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, Open Door Policy, ethics, and integrity standards.
Build collaborative, trusting relationships; motivate and influence others through effective communication; attract and retain talent; and support continuous learning and change.
Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering customers, associates, shareholders, suppliers, business partners, and communities.
Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.
Regional Pay Zone or Complex Structure additional compensation for certain positions.