Food & Consumables Coach

Walmart•Shakopee, MN

7d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops associates and oversees the operations, customer experience, sales, and financial performance of a designated store area. The role teaches and trains associates, listens actively, tours stores and provides feedback, and communicates store operations, merchandising, technology, business initiatives, and company direction. It also leads change efforts and sets clear expectations to help teams implement business solutions and achieve objectives. The Coach models Walmart’s customer service standards, supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. The role reviews profit-and-loss statements, supports budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and takes action to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and develops associates; assigns duties; sets expectations; and supports staffing needs and associate growth. It coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, ensures compliance with company policies and procedures, and supports Walmart’s mission, values, ethics, and Open Door Policy. The role also promotes belonging, integrity, customer focus, continuous learning, and improvement, and supports Walmart’s goal of becoming a regenerative company. The position is based at the Walmart facility at 8101 Old Carriage Ct, Shakopee, Minnesota. The listed annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses and possible location-based or complexity-based compensation differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate operational information and company direction.
Lead company change efforts by providing clear expectations and guidance for implementing business solutions.
Model and support exceptional customer service, resolve customer needs and complaints, and implement action plans to improve customer experience.
Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and meet sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties, set expectations, and support staffing and development needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, standards of ethics and integrity, and Open Door Policy.
Promote a culture of belonging, collaboration, accountability, customer focus, learning, and continuous improvement.
Attend and successfully complete all job-required trainings and assessments.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.