Food & Consumables Coach

Walmart•Laurinburg, NC
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops teams, promotes exceptional customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, expense management, and plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties and sets clear expectations; and builds a workplace where associates feel supported and included. The role coordinates activities and works with stakeholders to meet customer and business needs, measure progress, address improvement opportunities, and support continuous learning and change. The position ensures compliance with company policies, procedures, values, and standards of ethics and integrity. It models Walmart's leadership expectations: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. Depending on the facility, the role may require firearms-related background checks and training or a state-issued Certificate of Eligibility.

Requirements

  • One of the following: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams through training, active listening, store tours, feedback, and communication about store operations, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
  • Model and promote exceptional customer service, support customer service initiatives, resolve customer needs and complaints, and implement plans to correct deficiencies and improve the customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, and controlling expenses.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develop action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, and develop qualified associates to meet staffing needs.
  • Build a sense of belonging, promote a collaborative workplace, and support associates' development and performance.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans and initiatives, establish objectives, measure results, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
  • Support Walmart's goal of becoming a regenerative company through positive impact, waste elimination, and participation in local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees covered for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Additional compensation may include a Regional Pay Zone differential based on location and a Complex Structure differential based on external factors.
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