Coach Jobs

About The Position

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Must attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; tour stores, listen to associates, provide feedback, and communicate expectations and business objectives.
• Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction; introduce and lead change efforts.
• Model customer service standards and support customer service initiatives, including community-focused programs; resolve customer needs, complaints, and issues and implement action plans to address deficiencies.
• Drive sales and financial performance for the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, and working toward sales and profit goals.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
• Hire, train, mentor, recognize, and supervise associates; assign duties, set clear expectations, promote belonging, and develop qualified associates to meet staffing needs.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Build high-performing teams, support a culture of belonging, develop talent, and recognize contributions.
• Use data, insights, and analysis to make decisions; drive continuous improvements and encourage the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.