(USA) Food & Consumables Coach

Walmart•Olympia Fields, IL

7d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops associates and oversees operations, customer service, sales, and financial performance within the designated store area. The role includes hiring, training, coaching, mentoring, and recognizing associates; setting expectations and assigning duties; and building an inclusive workplace where associates feel supported and can thrive. The Coach models exceptional customer service, resolves customer concerns, supports community initiatives, and leads improvements to the customer experience. The role reviews profit-and-loss results, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes to achieve sales and profit goals and mitigate shrink. The position coordinates work and initiatives with stakeholders, monitors progress toward objectives, identifies improvement opportunities, and supports company policies, values, ethics, and compliance. It also promotes continuous learning, adaptability, effective communication, data-informed decisions, and the use of new technologies. The position is based at the listed Walmart location in Olympia Fields, Illinois.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
At facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and coach associates through store tours, active listening, feedback, and clear expectations.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide guidance to implement business solutions.
Model customer service standards and support customer-service and community-outreach initiatives.
Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve the customer experience.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, recognize contributions, communicate expectations, and support staffing and talent development.
Coordinate and oversee job-related activities and assignments; maintain relationships with stakeholders and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, and identify improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote a culture of belonging, collaboration, accountability, continuous learning, and respect for individual differences.
Support Walmart's goal of becoming a regenerative company, including efforts to eliminate waste and participate in local giving.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.