(USA) Food & Consumables Coach

Walmart•Shreveport, LA
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service, and drives financial performance and sales in the designated store area. The role provides coaching, feedback, training, and guidance to associates; supports merchandising and operational initiatives; and helps implement company changes and business solutions. It oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expense control, and shrink mitigation to help achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates, assigns duties, establishes expectations, and supports staffing and development. The role coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and procedures. It promotes a workplace built on belonging, integrity, customer service, accountability, continuous improvement, and learning. Walmart lists an annual salary range of $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-based or complex-structure compensation. Benefits described include health coverage, financial benefits, paid time off and leave, disability coverage, discounts, education assistance through Live Better U, and other programs. The position is located at 1125 Shreveport Barksdale Hwy, Shreveport, Louisiana.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and coach associates through active listening, store tours, feedback, and communication about operations, technology, merchandising, business initiatives, and company direction.
  • Model and support customer service standards and initiatives, resolve customer needs, complaints, and issues, and develop action plans to correct service deficiencies.
  • Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, supervise, recognize, and assign duties to hourly associates; set clear expectations and support associate development and staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, measure progress toward goals, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and provide direction on applying company standards and processes.
  • Promote a workplace of belonging, integrity, accountability, customer focus, collaboration, continuous improvement, and learning.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase program.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based annual or quarterly bonuses.
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