(USA) Food & Consumables Coach

Walmart•Dallas, TX
•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, supports customer service, and drives financial performance and sales for the designated store area. The role includes teaching, training, listening to associates, touring stores and providing feedback, and communicating operational priorities, business initiatives, merchandising, and company direction. The Coach leads change efforts and provides clear expectations and guidance to help teams implement business solutions and achieve objectives. The role models and supports exceptional customer service by following the One Best Way service model, supporting customer-service initiatives and community outreach, resolving customer concerns, and implementing action plans and process improvements. The Coach reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, and addresses shrink to help meet sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and helps develop qualified associates and a sense of belonging. The position coordinates work with stakeholders, tracks goals and results, identifies improvement opportunities, promotes continuous learning, and ensures compliance with company policies and procedures, values, ethics, and integrity standards. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation adjustments, and a state pay differential may apply where required. Walmart describes benefits including health coverage, financial benefits, paid time off, leave programs, disability coverage, discounts, adoption and surrogacy expense reimbursement, and education benefits through Live Better U, subject to eligibility and plan terms. The listed primary location is 7075 W Wheatland Rd, Dallas, Texas 75249-1067.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams through teaching, training, listening, store tours, and feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide expectations and guidance for implementing business solutions.
  • Model and support customer service standards using the One Best Way service model.
  • Support customer-service initiatives and community outreach, resolve customer needs and complaints, and implement action plans to improve customer experience.
  • Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, recognize, and supervise associates; assign duties and set clear expectations.
  • Promote belonging and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate job-related activities and assignments with key stakeholders, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and provide guidance on company processes and practices.
  • Promote integrity, accountability, customer-focused decision-making, continuous improvement, and learning.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards; annual or quarterly performance bonuses are listed for this position.
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