(USA) Food & Consumables Coach
About The Position
The Food & Consumables Coach leads the designated store area by developing associates, delivering exceptional customer service, and driving sales and financial performance. The role oversees merchandising, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, expense control, and plans to mitigate shrink and meet sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates; assigns duties; sets clear expectations; and supports a workplace where associates feel a sense of belonging. The position coordinates work with key stakeholders, communicates business objectives and company direction, supports change efforts, measures progress, identifies improvement opportunities, and ensures compliance with company policies and ethical standards. The role models Walmart’s values and service expectations, supports customer and community initiatives, and promotes continuous learning, integrity, collaboration, accountability, and the use of technology. The position is based at the Walmart location at 781 Main St, Presque Isle, Maine.
Requirements
- Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
- Successfully complete all job-required trainings and assessments.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
- Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
- Model customer service standards and support customer service initiatives, including community outreach programs.
- Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
- Drive sales and financial performance for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, and help meet staffing needs.
- Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
- Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
- Ensure compliance with company policies and procedures, support the Open Door Policy, and guide associates in applying company values and standards of ethics and integrity.
- Promote a culture of belonging, develop talent, and recognize associates’ contributions.
- Support Walmart’s goal of becoming a regenerative company through positive impacts for associates, customers, members, and the wider world, including eliminating waste and participating in local giving.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
