(USA) Food & Consumables Coach

Wal-Mart Stores East•Tallahassee, TN

2d•$65,000 - $100,000•Onsite

About The Position

Leads and develops teams by training, listening to associates, touring stores and providing feedback, and communicating with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. Introduces and leads change efforts, sets clear expectations, and guides teams in implementing business solutions and meeting business objectives. Models exceptional customer service for store associates by following the One Best Way service model and supporting customer service initiatives, including community outreach. Ensures customer needs, complaints, and issues are resolved; develops action plans to correct deficiencies; and provides process-improvement leadership to support a high-quality customer experience. Drives financial performance and sales in the designated store area by reviewing profit-and-loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing plans to mitigate shrink and achieve sales and profit goals. Supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering belonging. Coordinates and oversees job-related activities, builds stakeholder relationships, supports plans and initiatives, communicates goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. Ensures compliance with company policies, procedures, mission, values, ethics, and integrity standards. The position is based at the Walmart location at 4400 W Tennessee St, Tallahassee, Florida. The role requires completion of job-required training and assessments. At facilities that sell firearms, successful completion of a firearms-specific criminal background check and authorized training is required; at facilities that sell only ammunition, a current state-issued Certificate of Eligibility may be required where applicable. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure differentials, and applicable state pay differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition, meet applicable state-specific requirements, which may include a current state-issued Certificate of Eligibility.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate company direction and business initiatives.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and support exceptional customer service, resolve customer needs and complaints, and lead service and process-improvement initiatives.
Drive sales and financial performance in the designated business area by reviewing profit-and-loss statements and managing budgeting, forecasting, and expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, foster belonging, and develop qualified talent to meet staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support business plans, communicate objectives, measure results, and address improvement opportunities.
Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase plan, and company-paid life insurance.
Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U: Walmart-paid education programs, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.