(USA) Food & Consumables Coach
About The Position
This position leads and develops teams by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also involves introducing and leading company change efforts, providing clear expectations, and communicating business objectives. The coach models and demonstrates exceptional customer service, manages customer service initiatives, and ensures customer needs are met. Additionally, the role drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. It also involves monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and promoting a belonging mindset. It also ensures compliance with company policies and procedures, supports the company mission and values, and upholds standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen and supported, and empowering all associates to thrive. It also involves acting with integrity by maintaining high standards, modeling Walmart values, and holding oneself and others accountable. The role serves customers and members by delivering results, putting the customer first, and applying business models to all plans. It involves making decisions based on data, balancing priorities, and considering all stakeholders. Finally, the role strives for excellence by displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes, while also driving continuous improvement and adopting new technologies.
Requirements
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Responsibilities
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
- Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
- Models and demonstrates exceptional customer service standards to store associates.
- Manages and supports customer service initiatives.
- Ensures customer needs, complaints, and issues are successfully resolved.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements.
- Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
- Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
- Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
- Promotes a belonging mindset in the workplace and recruits and develops qualified associates to meet staffing needs.
- Ensures compliance with company policies and procedures.
- Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
- Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
- Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
- Creates opportunities for all associates to thrive and perform.
- Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
- Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics, and compliance.
- Holds oneself and others accountable.
- Supports Walmart's goal of becoming a regenerative company by making a positive impact.
- Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
- Delivers results while putting the customer first.
- Considers and adapts to how, where, and when customers shop.
- Applies the EDLP and EDLC business models to all plans.
- Makes decisions based on data, insights, and analysis.
- Balances short and long-term priorities.
- Considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.
- Displays curiosity and a desire to learn.
- Takes calculated risks.
- Demonstrates courage and resilience.
- Encourages learning from mistakes.
- Drives continuous improvements.
- Adopts and encourages the use of new technologies and skills.
- Supports others through change.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
