(USA) Food & Consumables Coach
About The Position
The Food & Consumables Coach leads and develops teams, delivers customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, and expense control while developing and implementing plans to mitigate shrink and achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates; sets expectations and assigns duties; and promotes an inclusive workplace. The role coordinates job-related activities and assignments, builds stakeholder relationships, tracks progress toward goals, addresses improvement opportunities, and adapts to change. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position emphasizes respect for individuals, integrity, customer service, and continuous improvement. It supports Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving. The position is based at 2711 Greenway Dr, Jackson, Mississippi.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successful completion of a firearms-specific criminal background check and firearms authorized training is required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead and develop teams through training, active listening, store tours, feedback, collaboration, and communication about store operations, technology, business initiatives, merchandising, and company direction.
- Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions and meeting business objectives.
- Model and promote customer service standards using the One Best Way service model; support customer service and community outreach initiatives and resolve customer needs, complaints, and issues.
- Develop and implement action plans to correct deficiencies and improve customer experience.
- Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and managing budgeting, forecasting, and expenses.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, assign duties to, recognize, and supervise associates; communicate expectations and develop qualified associates to meet staffing needs.
- Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
- Promote a workplace culture of belonging, collaboration, accountability, learning, and adaptability.
- Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.
- Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards, including annual or quarterly bonuses.
- Regional Pay Zone and Complex Structure additional compensation may apply to certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
