(USA) Food & Consumables Coach

Walmart•Greeneville, TN

1d•$65,000 - $100,000•Onsite

About The Position

The Food & Consumables Coach leads and develops store teams, models exceptional customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandising, seasonal transitions, inventory flow, operational processes, expense management, and efforts to mitigate shrink while working toward sales and profit goals. The Coach supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering a workplace where associates feel a sense of belonging. The role coordinates work with key stakeholders, communicates goals and business objectives, supports company initiatives and change, tracks progress, identifies improvement opportunities, and ensures compliance with company policies, values, and ethical standards. The position is based at the Walmart facility at 3755 E Andrew Johnson Hwy, Greeneville, TN. Walmart describes competitive pay, performance-based bonuses, benefits, paid time off, and education assistance for eligible associates.

Requirements

Meet one of the following minimum qualification alternatives: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, feedback, and communication with associates at all levels.
Introduce and lead company change efforts, provide clear expectations and guidance, and communicate business objectives effectively.
Model and demonstrate customer service standards using the One Best Way service model.
Manage and support customer service initiatives, resolve customer needs, complaints, and issues, and implement action plans to address deficiencies.
Review and evaluate profit and loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs and associate development.
Build relationships with key stakeholders and coordinate activities and assignments to meet customer and business needs.
Set and communicate goals, build accountability, measure results, identify improvement opportunities, and promote continuous learning and adaptability.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Promote a culture of belonging, collaboration, accountability, customer focus, continuous improvement, and learning.

Benefits

Performance-based bonus awards and annual or quarterly performance bonuses.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees and certificates.