About The Position

The Overnight Stocking Coach leads and develops teams while overseeing store operations, customer service, sales, and financial performance in the designated store area. The role teaches and trains associates, sets clear expectations, gives feedback, and communicates business objectives, operational changes, merchandising initiatives, and company direction. The Coach models Walmart’s customer service standards and supports customer service initiatives, resolves customer concerns, and implements action plans to improve the customer experience. The position manages financial performance by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, overseeing operational processes, and addressing shrink to achieve sales and profit goals. It hires, trains, mentors, recognizes, and develops associates; assigns duties; and supports staffing needs and company growth. The Coach coordinates assignments and initiatives with stakeholders, tracks progress, identifies improvement opportunities, and promotes continuous learning and adaptability. The role ensures compliance with company policies, procedures, values, and standards of ethics and integrity. It is expected to foster belonging, build trusting relationships, communicate effectively, support talent development, use data to make decisions, serve customers, and pursue continuous improvement. The position is based at Store 3169 in Manor, Texas. Walmart describes the role as overnight and offers an annual salary range of $65,000 to $100,000, with performance-based bonus opportunities and other benefits.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Must attend and successfully complete all job-required trainings and assessments.
  • At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates; tour stores, listen to associates, provide feedback, and communicate expectations and business objectives.
  • Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction; introduce and lead change efforts.
  • Model customer service standards and support customer service initiatives, including community-focused programs; resolve customer needs, complaints, and issues and implement action plans to address deficiencies.
  • Drive sales and financial performance for the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, and working toward sales and profit goals.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
  • Hire, train, mentor, recognize, and supervise associates; assign duties, set clear expectations, promote belonging, and develop qualified associates to meet staffing needs.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Build high-performing teams, support a culture of belonging, develop talent, and recognize contributions.
  • Use data, insights, and analysis to make decisions; drive continuous improvements and encourage the use of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
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