(USA) Overnight Stocking Coach, Non-Complex, Management- Store 77 Taylor, TX (Austin, TX)

Walmart•Taylor, TX

8d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads and develops associates, supports store operations, and drives customer service, sales, and financial performance in the designated store area. The role involves coaching associates through training, active listening, store tours, and feedback; communicating business initiatives and company direction; and leading change efforts with clear expectations and guidance. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer concerns, and develops action plans and process improvements to maintain a high-quality customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes; reviews profit-and-loss performance; assists with budgeting and forecasting; controls expenses; and works to mitigate shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates, assigns duties, sets expectations, and promotes a workplace where associates feel a sense of belonging. The Coach coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, procedures, values, and standards of ethics and integrity. The position is overnight and based at Store 77 in Taylor, Texas.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, train, and coach teams through active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service and community-outreach initiatives.
Resolve customer needs, complaints, and issues, and implement action plans and process improvements to address deficiencies.
Drive financial performance and sales by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties and set clear expectations.
Promote a workplace culture of belonging and recruit and develop qualified associates to meet staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Set goals, build accountability, measure progress, address improvement opportunities, and promote continuous learning and adaptability.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote Walmart values, accountability, customer-first service, data-informed decision-making, continuous improvement, and adoption of new technologies and skills.
Attend and successfully complete required trainings and assessments.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.