(USA) Overnight Stocking Coach, Non-Complex, Management- Store 77 Taylor, TX (Austin, TX)

Walmart • Taylor, TX

6d • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports customer service, and drives the financial performance and sales of the designated store area. The role oversees merchandising, inventory flow, seasonal transitions, operational processes, expense management, and action plans to meet sales and profit goals and mitigate shrink.

The Coach hires, trains, mentors, assigns duties to, and recognizes associates; sets clear expectations; supports a sense of belonging; and helps develop qualified associates to meet staffing needs. The role coordinates work and initiatives with stakeholders, measures progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning.

The position models Walmart’s customer service standards and values, resolves customer issues, supports community initiatives, and ensures compliance with company policies and procedures. It also promotes ethical conduct, accountability, effective communication, data-informed decisions, and continuous improvement, including the adoption of new technologies and skills.

Requirements

• At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and communicate clear expectations, guidance, and business objectives.
• Model customer service standards and support customer service initiatives, including community outreach programs.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs and associate development.
• Build relationships with stakeholders and coordinate activities and initiatives to meet customer and business needs.
• Set and communicate goals, measure progress and accountability, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Promote a workplace of belonging, collaboration, trust, and respect; attract, develop, and retain talent.
• Make data-informed decisions, put customers first, and support continuous improvement and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs
• Performance-based bonus awards; annual or quarterly performance bonuses
• Paid time off and/or paid protected time off usable for vacation, sick leave, holidays, or other purposes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree