(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart•Temple, TX

3d•$65,000 - $100,000•Onsite

About The Position

The Overnight Stocking Coach leads store teams and operations in a designated business area. The role develops associates through training, active listening, store tours, feedback, mentoring, recognition, and clear expectations. It communicates and collaborates across associate levels on store operations, merchandising, technology, business initiatives, and company direction, and leads change efforts. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, and develops action plans and process improvements to provide a high-quality customer experience. The role drives sales and financial performance by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, and overseeing merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink mitigation. The position coordinates work and initiatives with key stakeholders, sets objectives, measures progress, addresses improvement opportunities, ensures compliance with company policies, and supports Walmart’s mission, values, ethics, and integrity standards. It promotes a workplace of belonging, develops talent, applies data and analysis to decisions, adapts to change, and encourages continuous learning and improvement.

Requirements

Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, mentor, and develop associates; provide feedback, recognition, clear expectations, and guidance.
Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
Lead company change efforts and communicate business objectives and solutions effectively.
Model customer-service standards and support customer-service and community outreach initiatives.
Resolve customer needs, complaints, and issues, and implement action plans and process improvements to improve the customer experience.
Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire and train associates, assign duties, support staffing needs, and create opportunities for associate development and company growth.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans that meet customer and business needs.
Set goals and objectives, build accountability, measure progress, and identify and address improvement opportunities.
Ensure compliance with company policies and procedures, support the Open Door Policy, and guide associates in applying company standards.
Promote belonging, integrity, ethical conduct, customer-first decision-making, continuous learning, and improvement.