(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Cottage Grove, MN

3d • Onsite

About The Position

The Overnight Stocking Coach leads and develops store teams, supports store operations and company initiatives, and drives customer service and financial performance in the designated store area. The role teaches, trains, and coaches associates; communicates expectations and business objectives; leads change; and uses technology and business initiatives to support merchandising and operations.

The Coach models exceptional customer service, resolves customer needs and issues, supports community initiatives, and leads improvements to the customer experience. Responsibilities include reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to achieve sales and profit goals and mitigate shrink.

The role supervises and develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It builds relationships with stakeholders, tracks progress toward goals, identifies improvement opportunities, supports company policies and ethical standards, and promotes a workplace of belonging, accountability, continuous learning, and integrity.

Requirements

• Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• At facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates, including touring stores and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model customer service standards and support customer service initiatives, community outreach, issue resolution, and customer experience improvements.
• Review and evaluate profit and loss statements; assist with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and support staffing needs.
• Build relationships with stakeholders, support plans and initiatives, set and communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
• Promote a culture of belonging, collaboration, accountability, continuous improvement, and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree