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Executive Assistant to the CEO

Allied Community Care•Upper Marlboro, MD
•Hybrid

About The Position

Allied Community Care Inc. (ACC) provides home- and community-based services to adults with intellectual and developmental disabilities in Maryland and Pennsylvania. The Executive Assistant to the CEO is the CEO's primary operating partner, gatekeeper, and time-multiplier, running the executive office so the CEO can focus on decisions only the CEO can make. The role owns the calendar, inbox, documentation, and follow-through, prepares the CEO for meetings, tracks signatures and deadlines, and closes the loop on commitments. ACC operates in a fast-moving, highly regulated environment across two states. The role calls for business judgment, exceptional organization and writing, discretion, and respect for the people with disabilities at the center of ACC's work. It reports to the CEO and may also support other members of the Senior Leadership Team. The position includes executive calendar and correspondence management; preparation of briefing materials; communication and document production; Board of Directors and leadership meeting support; tracking contracts, compliance deadlines, and outside advisors; project and event coordination; and administrative office operations. Duties include picking up mail at the Upper Marlboro, Maryland corporate office and completing CEO tasks that may require driving to other locations. The position has a hybrid schedule with regular in-office presence in Upper Marlboro and periodic travel to ACC's York, Pennsylvania office. Early-morning or evening availability may be needed for time-sensitive matters.

Requirements

  • Bachelor's degree in a related field or equivalent professional experience.
  • 3–5 or more years of experience as an executive assistant supporting a C-suite executive.
  • Excellent writing, editing, and proofreading skills, including the ability to draft in an executive's voice.
  • Absolute discretion with sensitive and confidential information, including personnel, financial, legal, and protected health information.
  • Sound judgment about when to act independently and when to escalate.
  • Strong organization and ability to manage competing priorities in a fast-paced environment with limited standardization.
  • Proficiency in Google Workspace and Microsoft 365, including Outlook, Word, Excel, PowerPoint, and SharePoint, and ability to learn new software quickly.
  • Comfort using AI apps to draft, summarize, and research, with judgment to verify their output before relying on it.
  • Professional demeanor, confidence, and ability to present information and respond to questions from leaders, partners, and the public.
  • Valid driver's license, clean driving record, reliable transportation, and current auto insurance.
  • Regular in-office presence at ACC's corporate office in Upper Marlboro, MD, as part of a hybrid schedule.
  • Periodic travel to ACC's office in York, PA.
  • Availability for early mornings or evenings for time-sensitive matters.
  • Successful completion of background checks and other pre-employment screening required by Maryland and Pennsylvania regulations for providers serving people with developmental disabilities.

Nice To Haves

  • Experience supporting a Board of Directors.
  • Background in disability services, advocacy, or Medicaid home- and community-based services.
  • Familiarity with Maryland and/or Pennsylvania state agencies serving people with developmental disabilities.
  • Experience in healthcare, Medicaid or human services, health insurance, state government, or a quasi-public agency.
  • Experience with a project management platform such as Asana.

Responsibilities

  • Own and manage the CEO's calendar across Maryland and Pennsylvania operations, including scheduling, prioritizing, resolving conflicts, and protecting focus time.
  • Triage the CEO's email, phone calls, and correspondence; draft responses, route items, and identify matters requiring the CEO's attention or decision.
  • Prepare daily and weekly briefing notes, agendas, pre-reads, and lists of pending decisions for the CEO.
  • Serve as a professional first point of contact for board members, staff, state agency representatives, elected officials, partners, families, and the people ACC serves.
  • Draft correspondence, memos, letters, and presentations on the CEO's behalf for review and signature.
  • Proofread, format, and finalize CEO-facing and external documents to ACC brand standards, maintaining version control.
  • Coordinate communications and meetings with state agencies, county partners, provider associations, advocacy organizations, and elected officials, and track open items to resolution.
  • Coordinate Board of Directors meetings, including scheduling, board packets, logistics, minutes, and tracking board action items.
  • Maintain organized and accurate board and corporate records.
  • Support Senior Leadership Team meetings by preparing agendas, capturing notes and decisions, recording action items in the project management system, and following up until items are closed.
  • Manage routing of contracts and agreements for CEO signature, confirm required legal and finance reviews, track execution, and file fully executed copies.
  • Maintain the executive compliance calendar, including provider enrollment and revalidation dates, licenses and certifications, insurance renewals, regulatory filings, and tax and legal deadlines; escalate issues early.
  • Coordinate with outside advisors, including legal counsel, accountants, consultants, and recruiting partners, on scheduling, document requests, and follow-up.
  • Track the CEO's priority initiatives, prepare status updates, and follow up with owners on deliverables and deadlines.
  • Conduct research and gather information and data on assigned topics, then summarize findings for decision-making.
  • Plan and coordinate leadership retreats, partner and stakeholder meetings, and other events.
  • Bring projects to completion under deadline pressure while managing competing priorities.
  • Pick up mail regularly at the Upper Marlboro corporate office, scan it, and action or distribute it as appropriate.
  • Maintain an organized digital filing system.
  • Complete CEO tasks that may require driving to other locations.
  • Perform other duties as assigned.

Benefits

  • Health coverage ICHRA contribution
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Hybrid work schedule

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Based on current job postings on Teal, the average Ceo salary in the US is approximately $127,000 per year, with a typical range of $55,000 to $246,000.
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