Case Manager Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• CPR certification required; training is available upon hire and offered by the facility.
• De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

• Bachelor’s degree in Human Services, Social Work, or a related field preferred.
• One or more years of previous behavioral health experience with the facility’s population preferred.
• Certification in the specialty of the program preferred.
• First aid may be required depending on the state or facility.

Responsibilities

• Serve as a primary point of contact for client intake, orientation, and service coordination.
• Coordinate with other staff to ensure clients receive all designated services.
• Complete program documentation concerning care, treatment, or incidents clearly, professionally, and promptly.
• Collaborate with treatment team members to help clients meet treatment and care goals.
• Maintain accurate documentation, reports, and records in accordance with state and accreditation standards.
• Support billing or authorization processes through timely and accurate service documentation.
• Coordinate client transportation schedules and assign approved driver staff.
• May serve as a co-lead for groups.
• Manage program supply inventory, facility needs, and vendor coordination.
• Monitor clients’ daily well-being and identify needs for social intervention.
• Apply de-escalation techniques to help manage clients’ emotions, behavior, and participation in treatment; assist with seclusion and restraints when necessary.

Benefits

• Comprehensive benefit plan
• Competitive salary commensurate with experience and qualifications