Hospice Registered Nurse Case Manager

Well Care Health•Advance, NC

About The Position

The Hospice Registered Nurse Case Manager provides direct nursing services to hospice patients in accordance with individualized plans of care. Services are based on initial, comprehensive, and ongoing assessments of patient and family or caregiver needs, with palliative nursing interventions and interdisciplinary collaboration to support patient and family goals and preferences. The role focuses on pain management, symptom relief, emotional support, and holistic physical, psychosocial, emotional, and spiritual care, including bereavement support. The RN communicates with attending and hospice physicians regarding patient needs, treatment responses, and changes in condition, and obtains or receives physician orders as required. The position requires independent organization and prioritization of work, strong observation and interpersonal skills, and the ability to work effectively with patients, families, caregivers, and the hospice team. Work hours are Monday through Friday, with on-call and holiday work as needed.

Requirements

Graduate of an NLN-accredited school of nursing.
Current license to practice as a Registered Nurse in North Carolina.
Current North Carolina driver’s license and an automobile insured in accordance with state or organizational requirements.
Current American Heart Association CPR certification.
At least one year of clinical experience.
Working knowledge of Word and email, typing speed of 30 words per minute, and basic technical or medical knowledge of home health billing requirements.
Advanced customer service skills, including the ability to respond with simple answers.
Ability to work independently and effectively as part of an interdisciplinary team.
Ability to concentrate while handling large volumes of paperwork and data entry, meet deadlines, exercise good judgment, and independently organize and prioritize workload.
Emotional and mental stability and stamina; keen observation skills.
Ability to perform intermittent physical activity including walking, standing, sitting, lifting, and supporting patients.
May be exposed to viruses, disease, and infection from patients and specimens in the working environment.

Nice To Haves

Bachelor’s degree in nursing preferred.
Hospice experience preferred.

Responsibilities

Complete initial, comprehensive, and ongoing assessments of patient and family or caregiver needs, and provide direct or supervised nursing services based on the plan of care.
Develop individualized plans of care in collaboration with the hospice interdisciplinary team, patient, and family, incorporating assessment findings, identified needs, goals, preferences, and palliative nursing interventions.
Communicate with attending and hospice physicians regarding patient needs, responses to treatment, and changes in condition; obtain or receive physician orders as required.
Collaborate with interdisciplinary team members and family or caregivers to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support.
Provide skilled nursing care focused on pain management, symptom relief, and emotional support.
Manage a patient caseload and coordinate care with the hospice team.
Educate patients and families about the hospice process, end-of-life care, and coping strategies.
Assess patient needs regularly, report changes in condition, and adjust care plans accordingly.
Offer emotional support and guidance to families throughout the hospice journey.
Demonstrate positive interpersonal relations with agency members and demonstrate the agency’s mission, vision, and values.