Case Manager

Youth Outreach Services • Chicago, IL

5d • $46,000 - $48,000

About The Position

Youth Outreach Services (YOS) is seeking a compassionate and dedicated Case Manager for its Homeless Youth program in Chicago, Illinois. The role supports families involved with the child welfare system, with a focus on strengthening families, promoting child safety, connecting families to community resources, and helping prevent family separation whenever possible.

The Case Manager works directly with families referred by DCFS to provide assessment, case management, advocacy, and support services. The position involves building respectful, collaborative relationships with families; identifying strengths; developing service plans; and connecting clients with resources that promote family stability and well-being.

This is a full-time position with a flexible schedule based on family needs. Regular home and community-based visits are required, as is travel throughout the community. Evening and weekend availability may be necessary, and the Case Manager must be available on call to respond to emergencies as needed. The position includes a caseload of up to 10 families.

YOS offers a comprehensive benefits package, paid time off, mileage reimbursement, and eligibility for one remote workday per week after a 90-day probation period. YOS is a drug-free workplace, and compliance with its drug-free workplace policy is a condition of employment and continued employment. YOS is an Equal Opportunity Employer committed to diversity and inclusion.

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• Valid Illinois driver's license, reliable transportation, and proof of insurance.
• Ability to work effectively with diverse populations and community partners.
• Ability to travel throughout the community for home and community-based visits.
• Evening and weekend availability may be necessary, with on-call availability to respond to emergencies as needed.

Nice To Haves

• Experience working with youth and families.
• Knowledge of DCFS regulations and child welfare services.
• Bilingual English/Spanish.

Responsibilities

• Manage a caseload of up to 10 families.
• Complete assessments and required documentation within established timelines.
• Develop service plans and goals in collaboration with clients and families.
• Conduct regular home visits and provide ongoing support services.
• Assist families in accessing community resources and supportive services.
• Maintain relationships with referral sources, schools, service providers, and community partners.
• Prepare court reports and testify in court when required.
• Participate in supervision, team meetings, and agency trainings.
• Ensure compliance with DCFS, agency, and confidentiality requirements.

Benefits

• Comprehensive benefits package including health, dental, vision, life insurance, and short- and long-term disability.
• 403(b) retirement plan with eligibility for Public Service Student Loan Forgiveness.
• Generous paid time off (PTO).
• Eligibility for one remote workday per week after a 90-day probation period.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level