CalAIM Clinical Case Manager

Stepping up Santa Cruz • Santa Cruz, CA

4d • $45 - $55

About The Position

Stepping Up Santa Cruz is a nonprofit organization supporting people with complex needs, including mental health, substance use, developmental disabilities, medical vulnerability, and homelessness. The organization provides individualized advocacy and connects members with resources tailored to their needs.

The CalAIM Clinical Case Manager provides clinical care coordination and support to clients enrolled in CalAIM Enhanced Care Management (ECM), Community Supports (CS), and Community Health Worker (CHW) programs. The role also provides clinical consultation to Case Managers supporting members with complex behavioral health and medical needs. Work combines office-based coordination with direct community engagement, including community appointments when clinically appropriate.

The position requires an active California MFT, LCSW, or LPCC license and at least two years of clinical experience with individuals with complex needs. Compensation is $45–$55 per hour, with a potential performance-based increase after six months. The position offers a 36-hour work week and benefits including paid time off, sick leave, health coverage, a Simple IRA with an employer match, training, coaching, and advancement opportunities. Bilingual Spanish or Mixteco employees receive a $1.00-per-hour pay bonus; bonuses may also be available for relevant certifications.

Requirements

• Active California MFT, LCSW, or LPCC license.
• At least two years of clinical experience working with individuals with complex needs.
• Experience with crisis intervention, assessment, and care planning.
• Valid California Driver’s License, auto insurance, and access to a personal vehicle to transport members when company transportation resources are unavailable.
• Eligible to work in the United States.
• Must pass a background check as required for Medi-Cal providers.
• Strong understanding of Trauma-Informed Care and Harm Reduction.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and collaboratively.
• Strong organizational and time-management skills.
• Computer literacy in Microsoft Office, Excel, and EHR systems.

Nice To Haves

• Experience working in CalAIM ECM/CS and CHW programs.
• Bilingual in Spanish or Mixteco.
• Relevant certifications may qualify for pay bonuses.
• A bachelor’s degree or equivalent experience is mentioned in additional information.

Responsibilities

• Conduct biopsychosocial assessments, diagnostic evaluations, and clinical formulations.
• Develop and update individualized care plans aligned with Trauma-Informed Care and Harm Reduction.
• Collaborate with Case Managers to support members with complex behavioral health needs.
• Perform intake assessments, including LCSS and ACEs, and create individualized ECM and CHW care plans with clinical and social determinants of health goals and interventions.
• Coordinate care with medical providers, psychiatrists, social workers, hospitals, skilled nursing facilities, California Alliance for Health, and community partners.
• Participate in interdisciplinary team meetings and provide clinical consultation.
• Support crisis intervention, safety planning, and risk assessment.
• Attend member appointments in the community when clinically appropriate.
• Document services in the Electronic Health Record in compliance with Medi-Cal and CalAIM billing standards.
• Provide clinical guidance on member engagement, boundaries, and rapport-building.
• Assist with discharge planning for members transitioning from inpatient or residential care.
• Participate in ongoing training, coaching, and professional development.
• Contribute to a positive, collaborative, and inclusive team culture.

Benefits

• Three weeks of paid time off per year.
• Five days of sick leave per year.
• No-cost health coverage, with optional dental and vision coverage.
• Company-sponsored Simple IRA retirement savings plan with a 100% employer match on contributions up to 3% of salary.
• Extensive training, coaching, and tools to support professional growth.
• Opportunities for advancement.
• Potential performance-based pay increase after six months.
• $1.00-per-hour pay bonus for bilingual Spanish or Mixteco speakers.
• Potential pay bonuses for relevant certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed