Case Manager - CalAIM Community Supports (JR 5612)

PATH•Los Angeles, CA

About The Position

PATH is seeking a Case Manager for its Health - PSS team to support participants receiving services through managed care plans in the CalAIM Community Supports program. The program serves eligible Medi-Cal beneficiaries experiencing homelessness, including chronic homelessness, who have at least one complex physical, behavioral, or developmental health need. Its goals include improving health outcomes, reducing use of high-cost services, and connecting participants with permanent housing to support housing retention through stable medical care coordination. The program provides outreach and engagement, assessment and care management, care coordination, health promotion, coordination of transitions in care, and family supports. The Case Manager works with participants to identify needs and goals, connect them with resources, and maintain program documentation.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation.
Have a valid driver’s license.
Provide proof of insurance and ownership for personal vehicles used during work duties.
Be able to qualify for PATH’s insurance coverage.
Demonstrate analytical skills and attention to detail.
Work effectively with colleagues, participants, and stakeholders and contribute to team goals.
Communicate clearly and effectively verbally and in writing.
Demonstrate initiative, creativity, critical thinking, and problem-solving.
Maintain ethical and professional standards and boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants.
Collaborate with participants to develop Individualized Service Plans (ISPs) addressing housing, income, medical, mental health, substance use, financial resource, vocational, social support, and other personal goals.
Provide referrals, linkages, information, and support to help participants achieve their ISP goals.
Complete program-specific assessments, such as the VI-SPDAT.
Evaluate participants’ strengths and challenges in addressing short- and long-term goals.
Conduct a 90-day review with participants after initial intake.
Maintain documentation in accordance with program and PATH policies, including timely case file notes and complete, accurate, current participant files with required documents.