CalAIM ECM Care Manager (JR 5881)

PATH (People Assisting the Homeless)•Santa Clara County, CA

3d•$29 - $35

About The Position

PATH is seeking a CalAIM ECM Case Manager to join its San Jose team at the Evans Lane office. In this Care Manager role under CalAIM’s Enhanced Care Management program, the employee focuses on coordinating members’ medical care, helping them navigate the health care system, and working with team members to support each participant’s medical and housing stability. PATH is a California-based organization founded in 1984 that works with people experiencing homelessness through services including homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. Regular and customary work must be performed in California. PATH does not offer fully remote positions; worksite and schedule arrangements depend on the role’s responsibilities and operational requirements. The position is full-time, non-exempt, and driving is an essential function. The salary range is $28.58–$34.84 per hour, paid over 24 pay periods per year. The lower end of the range applies to candidates meeting minimum experience or with limited relevant experience; the higher end applies to seasoned candidates with considerable relevant experience. Candidates must have employment eligibility verification and be authorized to work for any U.S. employer; PATH cannot sponsor or take over sponsorship of an employment visa. Candidates must have or be willing and able to obtain CPR/First Aid training, and must successfully complete a tuberculosis test, background screening, and drug test as conditions of hire. Candidates must also have reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used for work, and the ability to qualify for PATH’s insurance coverage. PATH cannot employ individuals currently receiving PATH services or who received them within the past two years.

Requirements

Demonstrated analytical skills and attention to detail, including gathering and interpreting data, identifying trends and insights, and producing accurate, high-quality work.
Ability to collaborate and work effectively with colleagues, participants, and stakeholders while contributing to team goals.
Clear and effective verbal and written communication skills.
Creativity, initiative, and a proactive approach to decision-making and taking on responsibilities.
Critical thinking and problem-solving skills, including analyzing information, considering alternatives, and making reasoned decisions.
Ability to maintain ethical and professional standards, integrity, and appropriate professional boundaries.
Employment eligibility verification and authorization to work for any employer in the United States.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Reliable transportation, a valid driver’s license, proof of insurance and ownership for personal vehicles used during work duties, and ability to qualify for PATH’s insurance coverage.
Applicants must not currently receive PATH services or have received PATH services within the past two years.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants and collaborate with them to develop an Individualized Service Plan addressing housing, income, and other personal goals, including medical, mental health, substance use, financial resource, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their Individualized Service Plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals, and conduct a 90-day review with each participant after initial intake.
Maintain documentation according to program and PATH policies, including completing case file notes promptly and keeping complete, accurate, and current participant files with all required documents.
Coordinate participants’ medical care and help them navigate the health care system.
Work with other team members to support participants’ medical and housing stability.