CalAIM Community Support Case Manager - Housing Navigation (JR 5882)

PATH (People Assisting the Homeless)•Santa Clara County, CA
•$29 - $35•Onsite

About The Position

PATH is seeking a full-time CalAIM Community Support Case Manager for its San Jose team, based at the Evans Lane office. The role assists clients in breaking the cycle of homelessness using a “whatever it takes” approach, supporting people through different phases of homelessness, including street homelessness, interim housing, transitional housing, and permanent housing. The position requires driving and regular work must be performed within California. PATH does not offer fully remote positions. The Case Manager conducts participant intake and individualized needs assessments, then collaborates with participants to develop Individualized Service Plans addressing housing, income, and personal goals. These goals may include medical, mental health, substance use, financial resources, vocational, and social support needs. The Case Manager also connects participants with relevant resources, completes program-specific assessments, reviews progress toward short- and long-term goals, and maintains accurate, timely participant documentation. PATH describes itself as a mission- and values-driven organization focused on assisting people experiencing homelessness. Its services include homelessness prevention, street outreach, employment assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

Requirements

  • All levels of education and experience are welcome.
  • Demonstrate analytical skills and attention to detail, including the ability to gather and interpret data and produce accurate, high-quality work.
  • Work collaboratively and build positive relationships with colleagues, participants, and stakeholders.
  • Communicate clearly and effectively, verbally and in writing.
  • Demonstrate initiative, creativity, and proactive problem-solving.
  • Use critical thinking to evaluate information, consider alternatives, and make reasoned decisions.
  • Maintain ethical and professional standards and appropriate professional boundaries.
  • Have employment eligibility verification and authorization to work for any employer in the United States; visa sponsorship is not available.
  • Have or be able and willing to obtain CPR/First Aid training.
  • Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
  • Have reliable transportation and a valid driver’s license.
  • Provide proof of insurance and ownership for any personal vehicle used for work duties and qualify for PATH’s insurance coverage.
  • Applicants must not currently receive services from PATH or have received PATH services within the past two years.
  • Submit a resume with the application.

Nice To Haves

  • Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

  • Conduct intake and individualized needs assessments for participants.
  • Collaborate with participants to develop Individualized Service Plans addressing housing goals, income, and other personal goals, including medical, mental health, substance use, financial, vocational, and social support needs.
  • Provide referrals, linkages, information, and support to resources that help participants achieve their service plan goals.
  • Complete program-specific assessments, such as VI-SPDAT.
  • Evaluate strengths and challenges related to short- and long-term goals and conduct a 90-day review with participants after initial intake.
  • Maintain documentation according to program and PATH policies, including timely case file notes and complete, accurate, current participant files.
  • Drive as an essential function of the position.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Vacation time
  • Sick time
  • Paid holidays
  • Retirement plan
  • Scheduling options
  • Professional growth opportunities
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